#voiceai

Voice Chatbot vs IVR: A 12-Scenario Acceptance Test for Customer-Service Calls A voice...

How to fix a speech-to-speech voice agent that reads placeholder kickoff text as a user turn, causing bizarre greetings and reply request timeouts.

A law firm can let a voice agent answer the phone, collect a narrow set of routing facts, and arrange...

Originally published as a Fonix.AI practical guide by AntEngage. This republication uses the same...

Pilots spend hours in a simulator before they ever carry a passenger. Most voice agents go live...

Disclosure: I'm Nabeel, founder of VoiceDash, a client portal for Retell agencies. This post is about...

Voice-AI Overflow Is a Capacity Policy, Not a Transfer Button When an inbound line is...

Block research has announced Dessa, a full-duplex voice AI model trained directly on human speech rather than text pipelines. Running locally on consumer h

Before You Trust an AI Phone Agent With Restaurant Calls, Test the Outcomes If you are...

Outbound SIP placement requires strict ordering. Create the room and dispatch the LiveKit agent before dialing, and delete the room on failure.

Originally published as a Fonix.AI practical guide by AntEngage. This republication uses the same...

The quietest AI voice agent may be the best one in a truck fleet A logistics voice agent...