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Jun 28, 2026What is default AMD in Vicidial — and how it actually works
A plain-English explanation of the answering machine detection built into every Vicidial/Asterisk...
Jun 28, 20266 min read0 reactions0 comments
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Jun 23, 2026AMD tuning in Vicidial: the narrow middle almost everyone misses
Originally published at app.amdy.io Most Vicidial AMD configs fail in one of two opposite directions...
Jun 23, 20266 min read0 reactions0 comments
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Jun 22, 2026The 3% rule: how AMD accuracy keeps you TCPA-compliant
The FTC caps abandoned calls at 3% of answered calls. The way most operators hit that number on paper...
Jun 22, 20266 min read0 reactions0 comments
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Jun 22, 2026Default AMD vs AMDY: an honest head-to-head
Stock Asterisk AMD is free and built in. AMDY is an acoustic AI classifier you add in five minutes....
Jun 22, 20265 min read0 reactions0 comments
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Jun 22, 2026The real cost of 'free' AMD
The answering machine detection in your dialer costs nothing on the invoice — and it may be the most...
Jun 22, 20267 min read1 reactions0 comments
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May 7, 2026Building a Custom Prometheus Exporter for Asterisk/ViciDial
Building a Custom Prometheus Exporter for Asterisk/ViciDial A production-grade Python...
May 7, 202631 min read0 reactions0 comments
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May 7, 2026VoIP Troubleshooting Runbook
VoIP Troubleshooting Runbook A Systematic 7-Step Diagnostic Procedure for...
May 7, 202638 min read0 reactions0 comments
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May 7, 2026Setting Up Isolated Multi-Country Teams on a Single ViciDial Server
Setting Up Isolated Multi-Country Teams on a Single ViciDial Server Campaigns, Inbound...
May 7, 202627 min read0 reactions0 comments
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May 7, 2026Smart Ring Group: Busy-Skip AGI for Asterisk
Smart Ring Group: Busy-Skip AGI for Asterisk A PHP AGI Script That Checks...
May 7, 202620 min read0 reactions0 comments
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May 7, 2026Advanced ViciDial Inbound Call Flow Customization
Advanced ViciDial Inbound Call Flow Customization Blacklists, CLI Filtering,...
May 7, 202623 min read0 reactions0 comments
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May 7, 2026Building a VoIP Monitoring PHP Dashboard
Building a VoIP Monitoring PHP Dashboard Multi-Tab Interface for Homer SIP,...
May 7, 202627 min read0 reactions0 comments
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May 7, 2026ViciDial Server Hardening & MariaDB Optimization Guide
ViciDial Server Hardening & MariaDB Optimization Guide A battle-tested playbook for...
May 7, 202627 min read0 reactions0 comments