Build Automated Post-Call QA Scoring with Telnyx Decision Models
Grade completed support calls, track durable per-agent trends, flag coaching needs, and escalate compliance risks on Telnyx Edge.
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Grade completed support calls, track durable per-agent trends, flag coaching needs, and escalate compliance risks on Telnyx Edge.
Send a Telnyx Email API message from Node.js, enable per-send open and click tracking, and watch the event lifecycle update locally.
The text arrived at 11:47 PM on a Sunday: "You have exceeded your monthly data allowance." Not a...
There's a specific kind of dread that comes with sending email in bulk. Not the sending itself — that...
Building an omni-channel lab-results agent on Telnyx Edge Compute I built a demo last month that I...
Classify regional outage reports with typed choice, score, and yes-no decisions, then aggregate the results with Stateful Actors, SQLDB, and KV.
A confession: I have never once enjoyed reading an agent transcript. You know the genre — "Here's a...
Schedule an email, move its delivery time with one PATCH request, verify the update, and handle invalid past timestamps with the Telnyx Email API.
I've been thinking about this problem for a while. Every company with a phone line has the same...
A TypeScript example that uses parent and child actors, KV-first results, and bounded retries to resume a transcription batch without redoing completed files.
A TypeScript example that combines a venue microsite, SMS and voice conversations, live availability, and scheduled follow-ups in one Edge function.
Use TypeScript, stateful actors, Decision Models, scheduled tasks, SQL, and SMS to build an auditable chargeback review workflow.