What a Social Science Degree Actually Taught Me About Building Products
I studied sociology, philosophy, law, economics and a bit of digital literacy. I did not study...
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I studied sociology, philosophy, law, economics and a bit of digital literacy. I did not study...
The shift from traditional software to AI agents isn’t just a tech upgrade—it requires a completely...

Multi-agent systems tend to fail quietly. Every agent returns well-formed JSON, every eval suite goes...
A requirement written for sign-off decays on contact with delivery. This is the shape that survives the handover intact.

What drives user retention in SaaS? How to calculate retention rate, real benchmarks by segment, and 11 proven strategies to reduce churn and grow CLV.
The chicken and egg problem kills more marketplace startups than bad ideas do. Here's how OpenTable, Airbnb, Uber and DoorDash seeded their first users.
"I can prompt ChatGPT" is not AI-native. It's AI-powered, and in a year or so it'll be like knowing...
Great Product Managers are the glue that holds successful tech companies together. Yet, true PM...

This is Part 3 of a series walking through the core metrics and frameworks behind B2B SaaS retention...
Former Microsoft Corporation employee, Vern Raburn, founded a company to manufacture airplanes...
Sent 60 messages and got two replies? Here's how to run customer discovery when you have no network, no budget, and no warm intros.
Your SaaS hit $3K MRR. Then it stopped moving. You've tried more content, more outreach, maybe some...