#itmanagement

Imagine um restaurante lotado num sábado à noite: o sistema de pedidos trava, a cozinha perde o fluxo...

Every time a point-of-sale system freezes during the Friday dinner rush, a restaurant loses more than...

When I started in IT two decades ago, "the cloud" meant rain, and blockchain didn't exist. Today I...

Quando comecei na área de tecnologia, servidores físicos ocupavam salas inteiras, "nuvem" era só...

For as long as anybody could remember, our laptop refresh worked as a cascade. Every year we bought...

In June I asked my team to record, for one quarter, every piece of work done for a named customer...

Two years ago we automated the weekly depot performance pack. An analyst had been spending a day and...

In January a board paper put our technology spend at a little over four percent of revenue, against a...

In the spring our marketing director asked for a small change to the customer portal. She wanted the...

An internal auditor asked a simple question in February: which orders attract our small order...

We opened a depot in the north west in April. The property team had been working on it since the...

We replaced our expenses system in 2024. The one before it was genuinely awful, the new one is...