#clientemails

The project went well, the client said thanks, and the draft email still sits unsent. A calm story about asking for a testimonial without squirming.

Third email sent, still silence. In a queue of cars full of glass, you realise the problem isn't the client. It's the blank page. A short story.

The client changed the brief again and your reply box is empty. A short story about finding calm words to say no without losing the client.

The email says 'any chance of a better price?' and your stomach drops. A calm story about replying to a discount request without losing the client.

You sent the proposal ten days ago and heard nothing. In the supermarket queue you check your phone again. A calm story about the silence, and what eases it.

A client slips in 'one more small thing' again. A story about the pause before you answer, and finding words that are kind, clear and still yours.